The items offered on this website are hand crafted from chunks of real natural
Each piece of this material is unique, with its own one of a kind characteristics
and patterns which form in its surface during its creation. This means
that every single product that we ship out is a one
of a kind, and an exact
repica of it cannot be found anywhere else in the world.
Please be aware that since every single item is one of a kind, the product you recieve will not look exactly like it does in the pictures on our site. However, our team of skilled artists checks every piece of stone and every item that we offer in order to ensure that only the most beautiful and high quality merchandise reaches our customers.
In order to get an accurate idea of what your product will look like, try to inspect as many pictures as you can, as we do our best to show the range of features in any single item.
Damaged or Defective Items
We do our best to package and protect our items during shipping. However, if the item you receive is damaged or defective in any way, you have 30 days to let us know, and we will issue either a full refund, or a replacement, as soon as we receive the damaged item back for verification.
We offer a special protection service for our natural stone wall clock
motors. If for any reason your wall clock's motor stops working anytime
up to one year from the purchase date, we will send you a new
motor free of charge.
Items may be exchanged for another product of equal value for up
to 30 days from the time the order was placed. However the customer must pay all shipping and handling fees associated with this process. Items may also be returned in exchange for a store credit of equal value.
Items which a customer would like to return for a refund will be subject to a 10% restocking fee. Customers will also be responsible for all shipping charges. No refund can be made until the original item is received. We strongly recommend that you purchase shipping insurance on any returns made, as damaged items can not be accepted for a refund.
All items that are being returned or exchanged should be sent to the address below.
999 Greenwood Ave. Suite: # 9
Atlanta, Georgia 30306