Program Policies

Wholesale pricing based on a percentage discount off the retail price.

Pricing discount subject largely to the size of the order being placed.

Bottom level drop ship pricing for delivery direct to customers is available upon request.

Your retail pricing may not drop below 20% of the suggested retail price as stated on this site. In many cases you should be able to charge much more than the suggested retail price as individual items are each one of a kind and unlike any other in the world.

Prices subject to change with proper notification.

If materials go out of stock items may become temporarily or permanently unavailable. If this happens wholesale customers will be informed by email.

All invoices must be paid in full before any item leaves our warehouse.


Setting Up an Account

In order to release wholesale pricing we will need the following information.

Your Business Name
Your Tax ID Number
Your physical or mailing address
Your contact phone number
The name of the contact person at your company
The url of any website you plan to use our products on
The location of any store front you plan to sell our products from

This information can be emailed to us at wholesale@PebbleZ.com
or faxed to us at 516 740 5808
Alternatively you can use This Form to e-mail us your information, and set up an account with us.

At the time of your first order, you should call us to put a credit card on file. Alternatively payments can be made by check mailed to the address below. All orders must be paid in full and the funds from all checks must clear our bank before anything will ship.

Our Billing Address:

PebbleArt Inc.
689 Main St.
Westbury, NY 11590
ATTN: Wholesale Department


How to Order

Orders can be sent via
E-Mail: wholesale@PebbleZ.com
Fax: 516 334 6767

Credit cards should be put on file with us over the phone during the first purchase.

You are welcome to pay by check but all checks must be received, deposited, and posted before any order can be shipped.

Shipping

Shipping will generally occur within 5 business days from the time that the payment is received. However since these are items which are being made custom to your specifications larger orders may take as long as 10 business days to ship. If you require your order faster, let us know at the time of purchase, so that we can expedite your place on our production line.

Shipping occurs via UPS and all shipping charges are to be paid by the customer. While we will try to give you an accurate estimate of shipping costs at the time of purchase, it is impossible to know exactly what it will cost until everything has been packaged.

On larger orders shipping will occur via common carrier third party truck and an estimate will be given for all shipping charges at the time of purchase.

If you prefer to pay shipping COD you can, but you may incur charges from the delivery company for this service.


Returns

You should note items which appear to be damaged when they are received and you have to contact us as quickly as possible so that we can expedite a damage claim with the delivery company.

In case of damage an insurance claim will be filed with UPS or the third party trucking company. At that point you will be required to re-wrap the package as well as you can in the original shipping materials, and give it to the UPS driver or trucking company that originally delivered it.

Damaged items will be replaced free of charge, as quickly as possible.

Since these are custom items, returns due to taste or color will be subject to a 15% restocking fee, and all shipping expenses will be incurred by the customer.